Access to the register for citizens

You can access the information that the NemKonto register holds about you in the following two ways:

1. Sign into NemKontos self-solution with MitID 
2. If you do not have access to MitID, you can order access to the register via Digitaliseringsstyrelsen. 

With MitID

You can use the self-service to gain access to your NemKonto information.

1. Click the blue "log-on" button in the top right corner of the website.
2. Select "Log on as a citizen."
3. Log in using your personal MitID.

After successful login, you can get access to the personal information that the NemKonto register holds about you. 

Without MitID

There are no formal requirements for your inquiry. Therefore, you can contact us by phone, by letter, via Digital Post, or through our contact form. However, correct identification is required, so we must ask for a copy of valid identification in order to process the request for access to the register.

If you request an extract from the register from the Agency for Digital Government, you must go through the following steps:

1. Download and complete the form.
2. Submit the form and a copy of valid identification securely in one of the following ways: 

Digital Post:

You can submit your request to the Agency for Digital Government via Digital Post

Follow the link to Digital Post. 

Contact form:

You can also submit your request via this contact form, which is used for secure communication.

Physical mail

You also have the possibility to submit your request by physical mail to the following address:

Erhvervsstyrelsen
Att.: NemKonto Support
Dahlerups Pakhus
Langelinie Allé 17
2100 København Ø
Danmark

You can object to the Danish Agency for Digital Government if you think that your information is incorrect. Then the Danish Agency for Digital Government will consider the case and send its decision to you. The objection must be in writing, include your CPR number and a copy of valid ID and must be sent to:

Digitaliseringsstyrelsen
Landgreven 4
Postboks 2193
1017 København K

However, if your objection concerns a so-called specific account, to which a particular public authority makes payments, you have to send the objection to the relevant public authority and not the Danish Agency for Digital Government. The public authority will then consider the case and send its decision to you.

You have the right to complain to The Danish Data Protection Agency if you are dissatisfied with the Danish Agency for Digital Government's adjudication on your request. The Danish Data Protection Agency's contact information is at Datatilsynet.

Contact details

Datatilsynet // The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 København